About

Production Support Engineer

Specializing in onboarding, technical integration, and system excellence for the Clarity data environment. Managing end-to-end support for mission-critical financial systems.

• Facilitate customer account setups for seamless data transfers and technical integration during onboarding phases.
• Provide expert technical support to resolve complex usage difficulties and explain Clarity system mechanics.
• Analyze code and documentation to solve integration issues, developing custom scripts and training customers for product efficiency.
• Execute routine advanced administrative procedures and review reporting data for compliance and issue resolution.
• Maintain consistent communication with management and account teams to provide clear project status updates.

Software Engineer Fellow

Completed an intensive 420+ hour immersive program focused on full-stack development. Developed multiple applications using modern frameworks and engineering best practices.

See the Projects section below for details on applications built during this fellowship.

1st Shift Machine Operator / Operations

Managed daily operations focusing on production goals, safety guidelines (PPE, OSHA, FDA), and issue reporting.

• Operated in a fast-paced environment requiring constant adaptability to production schedules.
• Performed physically demanding tasks including heavy lifting (30-60 lbs) and repetitive movement.
• Fully trained and certified forklift operator with a strong emphasis on work ethic and machinery operation.

Machine Operator / Assembler / Forklift

Followed adjusted settings to accurately complete tasks in accordance with FDA and OSHA safety guidelines.

• Reduced operational downtime and minimized material waste through efficient work practices.
• Maintained daily inventory of raw materials to ensure consistent and uninterrupted production flow.
• Identified and reported equipment malfunctions promptly by completing detailed hourly inspection sheets.